Is there a maximum age for an employee who can be included in this plan?
The maximum age a traveler can be for this plan is 70 years old at time of purchase. Please contact us at [email protected] or call +1 (855) 998 2928 to purchase an individual plan for travelers over 70 years old.
Can I purchase this plan for my company if we are located outside of the US?
This plan is only available for companies located in the US, excluding headquarters located in Minnesota, Missouri, Montana, New York, Oregon and Washington.
What happens if I become sick or injured and cannot return home on my scheduled return date?
General coverages will be extended if the traveler’s return is delayed due to unavoidable circumstances beyond their control. Extension will end the earlier of the date when the traveler reaches their originally scheduled return destination or 10 days after the original scheduled return date. In the event of an evacuation or medical event, if the […]
In what states can I purchase this plan for my employees?
The business headquarters can be located in any state other than Minnesota, Missouri, Montana, New York, Oregon, and Washington, as they are excluded from purchasing this plan.
Are itinerary deviations allowed for individual members of the group?
No itinerary deviations are allowed for the entire group. Contact battleface to obtain an additional plan that can cover travel arrangements outside of the group itinerary.
What if I have more questions, or need travel or medical assistance when I’m on a trip?
We are available 24/7/365 via: Live chat from the website Email: [email protected] Tel: +1 (855) 998 2928 or +1 (571) 441 0775 Our specialists can assist you with questions about your plan or begin an assistance case. We encourage all travelers to share plan details with family or friends who can reach out to us […]
What’s not covered?
Generally, the plan is intended to cover unforeseen circumstances that can occur while traveling. There are a number of exclusions that could apply, such as suicide, acts of war and commission of a felony. This is only a partial list; the plan document contains full details regarding covered perils, limitations and exclusions.
What’s covered?
For an overview of what’s covered, please see the benefits listed above. For full details, please see our plan document terms and conditions.
Can I see the plan prior to purchase?
Yes, to view full details of the plan, inclusive of exclusions and limitations, please click here.
Do you cover pre-existing conditions?
Pre-existing medical conditions are covered if the insured was medically able to travel at the time of plan purchase.